Help Center

To protect your privacy is very important for BuyMall. BuyMall will try the best to keep your personal information safe. Make sure you understand and know "BuyMall Users Privacy Policy" in order for BuyMall to provide you the best service. Please spend a little time and read the following terms to know how BuyMall deal with your personal information.

I. Content of the personal information BuyMall has collected
In general, you can visit our company online without telling BuyMall who you are or providing any of your personal information. However, BuyMall or BuyMall’s partners may need information from you sometimes. You can choose from a variety of situations to provide BuyMall your personal information which you can offer. For example, you can choose to provide your name, phone number or e-mail so that BuyMall can contact you and provide on-site service, etc. You also can describe your education level and working experience, so that you can become BuyMall’s partners or participate in our projects. Before collecting your personal information, BuyMall would like you to know that how BuyMall uses this information, and get permission from you. If you provide personal information about others (such as spouse or work colleagues) to BuyMall, BuyMall will assume that you have got their permission.

II. Why does BuyMall collect your personal information
The reason why BuyMall collects and uses your personal information is to provide you with the best customer service, so that you can easily enjoy BuyMall’s services and BuyMall is very pleased to accept the ideas and feedback from you. It helps in widening the range of BuyMall’s service for you.

III. How do BuyMall collect your personal information
BuyMall will only get your personal information from feedback section of our website.Take note that BuyMall will not ask for personal information from children or self-solicit individual without permission of guardian, or in the situation of without knowing this and without the presence.

IV. How does BuyMall use your personal information
The personal information you provide to BuyMall will be used in the following purposes along with your permission:
1、To satisfy your request regarding to BuyMall’s service or website
2、Keep you in touch and allow you to participate in surveys and promotions
3、For BuyMall or selected organizations of marketing purposes
4、Data such as the number of customers for statistical analysis as anonymous
5、To enhance BuyMall’s business relationship, if you are BuyMall’s cooperation partner or business partner

V. How does BuyMall protect your personal information
When BuyMall collects information from you, we will clearly and comprehensively inform you the future situation of using this information. You can provide all or part of the information to BuyMall based on your personal preference. At the same time, you have the right to tell BuyMall which part of information can be used in which ways and which information cannot and BuyMall will respect your wishes. Our company guarantees you the security and quality of information data you provide to BuyMall with physical, electronic and other means. Take note that some countries, regions or organizations may not publish strict laws and regulations to protect your information. Within these regions or organizations, our company will still deal with your information with the way described in accordance with the terms. It is hoped you can understand that in some cases, the law requires disclosure of information. Pursuant to subpoenas of judicial or other governments, warrants, or orders, it may be needed to disclose personal information.

VI. How do you monitor the use of personal information
In general, when BuyMall collects your personal information, we will ask for permission of using your personal information. If you have requests, BuyMall can ask for permission each time before using it. You can know the usage of your information via newspaper, network or other ways by yourself. If you find out that your personal information has been used without your permission, you can contact BuyMall by phone or online. We will investigate the origin of the problem and take protective measures to ensure the safety of your personal privacy.

VII. How do you remove your personal information in BuyMall
You could terminate the registered account anytime depending on the actual circumstances. If you would like to remove your personal information from BuyMall, please contact BuyMall customer service via message or call 011-39309960.