How to use Buymall?
As Malaysia’s leading Taobao agent, we make it easier for you to purchase products from Taobao through our English website interface as well as English customer support services. And not just that, we offer a number of convenient payment methods and budget friendly shipping rate. We are your trusted shopping agent when you need to purchase Chinese products online. Our sea freight services, warehousing, quality inspections and local delivery of parcels is the best in the industry.
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![Having trouble to place an order on Taobao? How to pay in RMB? No sweat! Leave it to BuyMall buy-for-me]()
Shopping
Search for the products on buymall.com.my, all our items are linked directly with Taobao. Place your order and we will process your order within 1 working day!
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![After a certain amount has been accumulated, you may package the shipment by requesting it in the system, and we will pack it according to your list]()
Shipment
You will receive an email notification once the item arrives at BuyMall warehouse. After a certain number of item have been accumulated, you may consolidate the shipment by requesting it in our system, and we will pack according to your list.
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![BuyMall will safely deliver your parcels into your hands at the fastest speed possible through BuyMall's excellent air and sea freight services based on your shipping options]()
SIT BACK & RELAX!
Finally, we will safely deliver your parcels into your hands at the fastest speed possible through BuyMall's excellent air and sea freight services based on your shipping preference.
Why choose Buymall?
Same day ordering
No worries about the international currency issues. All orders will be processed and placed within 1 working day
Free storage
Free storage for up to 45 days, accumulate a certain volume and quantity of items, pack them to send out together would be more cost-effective
Safe+
Missing Sea Freight parcel? Don't worry! Buy insurance for your parcel, you can get full compensation *
High speed sea freight
BuyMall high speed Sea Freight, ship the parcel to you in 18 days *
Hour+
It’s BuyMall’s promise of Sea Freight shipping in "18" days, we give compensation if it’s delayed! *
Pickup service
Don’t want to pay the local delivery fee? Go to one out of the 30+ BuyMall pickup spots, shipping fee starts from RM 11.00
* Limited to China Parcel only
BuyMall High Speed Sea Freight
| Taobao Official Sea Freight | Other Company Sea Freight | BuyMall High Speed Sea Freight | |
| Lead time | About 25 days | About 25 days | About 18 days * |
| SST | Subject to 6% | No SST | No SST |
| Sensitive item fee | Not allowed | Depends on the company | Regardless of sensitive items |
| Free storage | 10 days | 30 days | 45 days |
| Minimum requirement | 0.5 m3 | 0.3 m3 | 0.003 m3 |
| Price-performance ratio | Medium | Medium | High |
Buymall Safe+
the one and only company offering full compensation on sea freight
Worried about your items getting lost? We will compensate fully!
Afraid of being confiscated by customs? We will compensate fully!
Lost your parcels during local delivery? We will compensate fully!
Use as you wish...
and we’ll just pay the compensation
Hour+
Get compensation for delay!
In the entire routine of Sea Freight, the speed of signing and packaging can effectively be controlled by BuyMall; We understand that the required time for clearance procedures depends on the customs as well as the efficiency of the local delivery. This may result in unwanted delays for users to receive their parcels. Fortunately, it is BuyMall’s Hour+ promise of Sea Freight shipping in 18 days, where a day of delay means you will be compensated RM 1!
